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Thompson Consulting began a contract with a major FTSE company in May 2001. The Company are growing extremely quickly both organically and through acquisition, with the intention of becoming the market leader in software and services to the Public Sector.
In the seven months to the end of the year Thompson Consulting filled over 60 roles, spent less than £20,000 on advertising (ie £300 per head) and had achieved an interview to offer ratio better than 3:1, their benchmark for quality control.
In addition to these statistics, the client benefited from excellent volume discount and saved in excess of £150,000 on recruitment fees during this period, based on an industry standard of 20% of base salary.
How did it achieve such results? Much was down to tremendously hard work by a highly committed team working long hours to achieve fulfillment. However, there were several notable innovations which made a huge difference including:
- Technical Testing: running calibrated tests at our London Office to ensure that only candidates who passed these went forward to interview.
- Interview Days: organising specific interview days where up to six candidates per day attended and were given a presentation, followed by several interviews with panel members, culminating in a ‘wash up session’ at the end where hiring decisions were made. This method facilitated more placings within a shorter time-frame with its ‘fast-track approach’.
- Client Meetings: with both HR Managers and hiring managers to understand requirements in more depth and to iron out any issues which may have occurred in the hiring process.
- SLA: introduction of a Service Level Agreement to lay down some quality standards for both parties. This focussed everyone on moving faster and getting feedback within a tightly defined period, so vital in any hiring process.
As a result the client has extended this contract to include further HR consultancy work including benchmarking, additional testing, and other services to give Thompson Consulting a much wider brief and more responsibility in the Company’s recruitment strategy.
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